Time Saving: Excellent slopeside location in Upper Hirafu at our Niseko properties, and beside Rusutsu Resort for The Vale Rusutsu. No transfers; just immediate slope access!
Room for More: Multiple bedrooms with ensuite bathrooms, plus open-plan living and dining spaces and well-equipped kitchens so you can enjoy dining or cooking together.
Condo Hotel Amenities: Concierge service, ski storage, laundry, and kid-friendly restaurants on site that are designed for families and group travel.
Family Friendly Activities
The fun never stops — let us help make your powder adventures fun and effortless for all ages. Book your next Japan stay with us and receive ¥10,000 credits that can be used for Winter guest services listed under the Essentials and Activities categories (excluding transport).
Childcare services in Niseko are based at the purpose-built facility inside Hanazono 308. Designed for children aged 12 months and up, this cosy, stimulating space is filled with toys, creative activities, and attentive bilingual caregivers. Indoor play, arts and crafts, stories, and (weather permitting) snow play ensure your child enjoys their own winter adventure.
Ready to Book? Childcare and babysitting services fill quickly during peak winter weeks. Let our Guest Experience Team assist you with availability, transfers, and bookings to ensure a seamless holiday for you—and a memorable one for your little ones.
Important: Guests staying outside Hanazono (such as in Hirafu or Rusutsu) will need to arrange transportation to the centre. Let our team help coordinate transfers if needed.
Great Location: Our Niseko chalets are located inUpper Hirafu and Middle Hirafu, Hanazono, Annupuri, and Ginto Village. The chalets are located close to restaurants and shops; the slopes are a short drive away. The new Meigetsu at Aki Niseko chalet is within 500m of the ski lifts and gondolas while our Furano property, Shiyuki, is just 550m from the Kitanomine Gondola.
Privacy and Space: Great for multi-generational travel. Have an entire vacation house to yourself, with 4-bedroom, 5-bedroom and 6-bedroom options that can accommodate a variety of group sizes.
Hotel Style Services:Housekeeping and concierge service are included in your booking. Each chalet also has lift access to all floors, a washer and dryer, a ski room, private parking, and amenities unique to each property.
Apartment Hotels
Unwind in family-friendly apartments that offer private amenities and a cosy atmosphere
Good Location: Enjoy the flexibility of an apartment with the location and convenience of a hotel. Our Aparthotels are in top ski resort areas, while within walking distance to restaurants and shops at Hirafu Village in Niseko.
Modern Designs: Spacious open-plan layouts and stylish furnishings that provide more comfort and space without losing the “holiday apartment” feel.
Family Friendly Amenities: Each apartment has its own ski locker, kitchen, spacious bedrooms and bathrooms, as well as a laundry area with a washer and dryer. This means more flexibility: for cooking, longer stays, and more group-friendly than a typical hotel.
Room for More: Families will love the spacious layouts. Choose from 1 to 4-bedroom apartments at Terrazze; 1 to 3-bedroom apartments at The Freshwater; 1 to 3-bedroom apartments at Kozue and The Setsumon; 2 to 3-bedroom apartments at Snow Crystal.
Niseko
Why Families Love Niseko: The powder is legendary; this world-renowned winter destination delivers on both adventure and convenience for families.
Niseko has not just one but four ski resorts with an excellent infrastructure of ski schools, gentle slopes, as well as family-friendly amenities that make it ideal for children and groups of mixed ages. Perfect for families who want to stay together but also relax and enjoy Niseko at their own pace.
Aparthotels such as The Freshwater, Kozue, Terrazze, Snow Crystal and The Setsumon offer enviable proximity to some of the best cafés and restaurants in Niseko; easy to be first in line and to feed hungry kids quickly!
Rusutsu
Why Families Love Rusutsu: Described as a “hidden gem” in Hokkaido, Rusutsu offers plenty of space to roam and play in the snow.
For families, this means more relaxed logistics and a wide range of activities beyond just skiing, be it amusement park rides in summer and large terrain for varying abilities in winter.
Stay at: The award-winning The Vale Rusutsu, a ski-in/ski-out condo hotel that offers ample space and luxury for families.
Located adjacent to Rusutsu Resort, the property accommodates families well, with nursery options for little ones and slopes that cater to beginner and intermediate skiers and snowboarders.
Rusutsu
Why Families Love Furano: An excellent choice for multi-generational family travel, balancing alpine adventure with a more relaxed, nature-centric setting. Families with children of mixed ages will appreciate its wide beginner slopes, dedicated kids zones and ease of access.
In addition to winter fun, the region thrives in other seasons: the picturesque fields of flowers, open fields and calmer pace mean it’s ideal for families who are looking for more than just skiing.
Stay at: Fenix Furano, Fenix West offer condo hotel amenities and are great for young families and smaller groups; interconnecting rooms are available on request. For multi-generational family travel, Shiyuki is a 4-bedroom chalet that is a top pick for bigger groups.
Reach Out to Us
Planning a family ski holiday? Tell us what you need and we’ll handle the rest
Frequently Asked Questions
A child 5 years old and below can stay for free in existing bedding. An extra person (6 years old and above) fee is applicable when the number of occupants exceeds the standard occupancy.
Extra bedding for infants (5 years old and below) is a baby cot/futon and highchair at JPY 5,000 per child for every 4 nights.
Our properties feature elevators and wide doorways. If you have any accessibility concerns, reach out to our friendly Reservations team —we’ll prioritise these requests and recommend the best accommodation that suits your needs.
Yes, many of our condo hotel and apart hotel properties offer connecting rooms, subject to availability. To request for connecting rooms, contact our Reservations team; we’ll confirm in writing if connecting rooms are available.
Check-in from 3 pm, check-out by 10 am — we need a little time to make everything as flawless as you left it.
Niseko’s hottest tables fill up faster than fresh powder on the slopes, so advanced bookings are a must. Luckily, many local favourites now offer quick, click-and-confirm online reservations.
Many ski school services book out during peak periods. We highly recommend you book in advance, particularly if you’re interested in private lessons or have a special request, such as a Chinese-speaking instructor.
Prefer to leave the planning to the pros? Our Guest Services team is your personal concierge — they can curate and secure ski tickets, classes and the best dining experiences in town. Just tell us what you’re craving, and we’ll take care of the rest.