We had an incredible stay at Kozue in Niseko! The customer service was exceptional. Natasha and the staff were amazing, friendly, responsive, and so easy to get along with. They went above and beyond to assist us with everything, from arranging our airport pickup to helping us with snowboard equipment rentals and transportation. They even helped secure dinner reservations, making our trip seamless and stress-free. The hotel itself was spotless, well-maintained, and had a warm, welcoming atmosphere. Everything exceeded our expectations, and we would absolutely stay here again. Highly recommended!
Prime Hirafu Village location with easy access to the slopes
Each suite is designed to bring the outside in, with floor-to-ceiling windows that showcase the natural views. Inside, natural materials and warm, modern touches create a welcoming atmosphere across 1- to 3-bedroom layouts. The 2-bedroom suites even come with private patios—perfect for unwinding after a day on the slopes.
With its blend of comfort, convenience, and natural beauty, Kozue offers an exceptional alpine experience for families, couples, and groups alike.
Key highlights
Room Types


Summer Details
Winter Details
Operating hours and details subject to change
-
Reservations: +81 (0) 136 23 1724
-
7:00-22:00 (1 Jul to 30 Sep 2025)
9:00-18:00 (1 Oct to 29 Nov 2025)
- Located at Intuition for the entire duration of summer
- Front Desk Number: +81 (0) 136 22 1900
-
8:00-11:00 | 15:00-19:00 (30 Nov 2025 to 31 Mar 2026)
- Located at Kozue
- Front Desk Number: +81 (0) 136 56 8800
9:00-18:00 (1 to 13 Apr 2026)
- Located at The Maples Niseko
- Front Desk Number: +81 (0) 136 56 8800
7:00-22:00 (14 to 26 Apr 2026)
- Located at Intuition
- Front Desk Number: +81 (0)136 22 1900
-
8:00-11:00 | 15:00-19:00 (30 Nov 2025 to 31 Mar 2026)
-
Service Clean every 2nd day
- Includes light clean of rooms, replacement of towels and garbage removal
Mid Clean every 4th day for stays over 5 nights
- Includes service clean plus change of linen and vacuum-cleaning of rooms
-
Service Clean every 2nd day
- Includes light clean of rooms, replacement of towels and garbage removal
Mid Clean every 4th day for stays over 5 nights
- Includes service clean plus change of linen and vacuum-cleaning of rooms
-
Niseko Tokyu Grand HIRAFU
- Open from 30 Nov 2024 to 31 Mar 2025
- 550 m or 8-minute walk to Ace Family Lift
- 900 m or 2-minute drive to King Gondola
- *Schedule is subject to change. For real time updates and more information on this and other Niseko ski areas, please click HERE.
Location
1-18 Niseko Hirafu 2-jo 1-chome, Kutchan-cho, Abuta-gun, Hokkaido 044-0089
Summer Facilities
Winter Facilities
-
Available year-round
- Free of charge for the first two vehicles
- *Parking spaces are limited, and will be allocated on a first come, first served basis.
-
Available year-round
- Free of charge for the first two vehicles
- *Parking spaces are limited, and will be allocated on a first come, first served basis.
Minimum Night Stay
Minimum stay varies depending on the dates. You may need to increase your stay length if you're unable to find availability.
01 Dec 2025 - 09 Dec 2025 | 2 |
10 Dec 2025 - 17 Dec 2025 | 3 |
18 Dec 2025 - 05 Jan 2026 | 5 |
06 Jan 2026 - 28 Jan 2026 | 5 |
29 Jan 2026 - 18 Feb 2026 | 5 |
19 Feb 2026 - 08 Mar 2026 | 3 |
09 Mar 2026 - 26 Apr 2026 | 2 |
Reviews
We had an incredible stay at Kozue in Niseko! The customer service was exceptional. Natasha and the staff were amazing, friendly, responsive, and so easy to get along with. They went above and beyond to assist us with everything, from arranging our airport pickup to helping us with snowboard equipment rentals and transportation. They even helped secure dinner reservations, making our trip seamless and stress-free. The hotel itself was spotless, well-maintained, and had a warm, welcoming atmosphere. Everything exceeded our expectations, and we would absolutely stay here again. Highly recommended!
This place is amazing! And staff is what makes! Our room/apartment was gorgeous, clean, extremely comfortable, plus the hot tub was such a bonus! But the staff really rounded out our entire experience. They were extremely friendly and accommodating when it came to helping us with all of our gear and luggage, always available to give us a ride to and from the hill and dinner. Super helpful with suggestions on where to go or how to get somewhere. I shifted my accommodations for the last night, but was catching my transport from KOZUE the next morning to Sapporo, they came and picked me at the new place! Made everything super easy and smooth. Shout out to Paige, David, Ariana, and Torsten 😁
We had an awesome stay for 10 nights at Kozue. The room itself was really spacious and top quality. The location is great with a Lawson right around the corner, plenty of shops and restaurants all around. All the staff were amazing, nothing was ever a hassle. And a big thanks to all the drivers who picked us up and dropped us off around the place at short notice.
We thoroughly enjoyed our stay at Kozue. The apartment is beautiful and the views stunning. We'd like to thank Emily, Andrew, Tara, David & Chris and all the Kozue concierge team for responding to our requests and questions.The driver service to get us around the mountain in our ski gear was fantastic.
We found the apartment very well appointed, spacious, stylish and very comfortable. It was a peaceful haven at the end of tiring days on the slopes. The concierge team were consistently friendly and helpful, driving us to and from the slopes each day, always with a smile. We particularly appreciated the assistance of Luke, Jess and Ryan.
All our properties are carefully selected by our team of experts
We ensure the best rates guaranteed, offering you exceptional value for every stay.
Enjoy a seamless experience with our complimentary concierge service.