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Guest Services

From lift-passes to lessons, book direct and in advance with us for a stress-free holiday!

Our Guest Service and Concierge teams are here to help you take the hassle out of your holiday! We can help you organize every aspect of your holiday prior to your arrival. Our long experience and local knowledge in Niseko, Furano and Rusutsu ensures every aspect of your holiday can be tailored to your needs.



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Snow Mobiling

Enjoy the thrill of a snowmobile ride through the pristine backcountry. Niseko’s diverse terrain is fun for all ages and abilities.

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Day Tours

For those who may not spend their entire holiday on the slopes or are looking to explore Hokkaido, why not take a day trip?

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A pair of snowshoes is the perfect way to explore the winter wonderland of Niseko. Suitable for all ages – snowshoeing is as easy as walking.

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Hokkaido is famous among cycling enthusiasts for its balmy summer weather and wide, bike friendly roads.

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The course is noted for its meandering fairways lined with mature trees and a beautiful Mt Yotei backdrop.

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Rafting is the most popular outdoor activity in Niseko.

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Stand-Up Paddleboard (SUP)

For those looking for a good workout while cruising nearby lake, river and ocean, stand up paddle boarding is a great choice.

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Hokkaido in the summer is a hiker’s heaven! From the top of Mount Yohtei to the peaks of Daisetsuzan, the green season has plenty to offer.

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