24-25 Summer Terms & Conditions

a. The 2024 summer season operation period shall be from 27 April 2024 to 30 November 2024 for all resorts.

a. All offers, prices, and terms and conditions are subject to change at will and without notice. This includes descriptions and details of NISADE x The Luxe Nomad’s services.

b. A reservation is not confirmed until a receipt of payment is issued by NISADE x The Luxe Nomad.

c. Additional accommodation services are subject to availability and will be confirmed once full payment is received.

d. All accommodation bookings are subject to maximum number of guests. Any changes to the number and/or age of guests staying may result in a revised accommodation rate or require booking a different room category.

e. Infants are categorized as 5 years old and below and are not included in the guest count as parents are expected to share beddings and breakfast with them (1 infant per room). Any additional bedding for the infant incurs an additional charge. Limited to 1 infant per bedroom. For 3 bedrooms or more, a maximum of 3 infants can stay for free. For hotels with breakfast, infants staying for free are not included on the breakfast count.

a. An amendment refers to any alterations made to a reservation. This includes, but is not limited to, adjustments to names, addition of guests, upgrade unit type to higher value, addition of extra amenities, and requests for housekeeping-related services.

b. An administration fee of ¥20,000 will be incurred for each type of change made to a reservation after confirmation. If multiple types of changes are made simultaneously, the fee will apply to each type of change individually.

c. All bookings are subject to the terms and conditions in effect at the time the booking is created. Promotions, offers, and other incentives cannot be claimed or applied retroactively. For example, a promotion valid for October cannot be applied to a booking that was created in April.

d. NISADE x The Luxe Nomad reserves the right to upgrade or to substitute an accommodation of a comparable standard at any time.

a. All rates shall be in Japanese yen and include consumption tax (10%) and onsen tax (if required). Niseko accommodation bookings shall include an additional 2% Kutchan city tax.

b. NISADE x The Luxe Nomad reserves the right to change the accommodation rate at will. In the event of a tax increase, the accommodation rate may change for confirmed bookings.

a. Summer Early Bird Promotion is applicable to guests who book under the special offer rate plan when they book at least 7 days before check-in or 30 days before check-in

i. The Summer Early Bird Promotion ensures the advantage of selecting your preferred accommodation and dates during the peak summer season before they become fully booked out.

ii. Discounts offered under this promotion may vary in response to changing economic conditions, travel demand, and competitor pricing adjustments. We reserve the right to adjust discounts accordingly to the nature of the industry.

iii. Any changes in the booking are subject to Amendment (Section 3).

iv. The Early Bird Sale discount is subject to availability, and we may end the promotion prematurely based on demand and availability.

b. Repeat customers are eligible for a 5% discount on the displayed price as a token of our appreciation for your continued patronage.

i. This 5% returnee discount must be requested at the time of booking and cannot be redeemed after the final payment.

a. Final payments for accommodation bookings shall be made as follows:

i. For Summer in all resorts: Upon arrival or in advance

ii. For the Summer Early Bird 7 days Promotion: Upon arrival or in advance

iii. For the Summer Early Bird 30 days Promotion: Full payment is required 30 days before arrival date.

iv. Unless otherwise indicated in the booking, the final payment is non-refundable. Under no circumstances can the purchased accommodation be refunded. This includes, but is not limited to, changes in travel plans, cancellations, or unforeseen circumstances.

b. NISADE x The Luxe Nomad accepts payment by valid credit card.

c. By confirming your booking, you authorize NISADE x The Luxe Nomad to charge the final payment to the credit card used to pay the deposit in accordance with the final payment schedule above.

d. Credit card payments:

i. Any changes to credit card information shall be communicated to NISADE x The Luxe Nomad prior to the final payment due date.

ii. NISADE x The Luxe Nomad will not be held liable for any additional charges that may occur due to bank fees or foreign transaction fees.

e. Telegraphic/bank transfer payments:

i. NISADE x The Luxe Nomad will not be held liable for any bank fees associated with telegraphic/bank transfers. The guest must account for all fees, including sending, intermediary, and receiving fees, along with the remitted amount.

ii. NISADE x The Luxe Nomad recommends including an additional ¥8,000 to cover any and all remittance fees. However, guests are advised to con rm the fee schedule with their bank prior to remitting.

f. NISADE x The Luxe Nomad reserves the right to cancel any unpaid bookings.

g. Disputes:

i. NISADE x The Luxe Nomad shall be notified immediately if the guest has a bona fide dispute in respect of the whole or part of the invoice on receipt of invoice. Any invoices not disputed will be deemed to have been accepted by the guest.

ii. The parties shall co-operate in good faith to resolve the dispute over any invoice as amicably and promptly as possible and on settlement of any dispute the guest shall make the appropriate payment.

h. NISADE x The Luxe Nomad reserves the right to apply different cancellation payment terms & conditions, on reservations made through 3rd party and/or reservations where a discount is applied.

a. A cancellation refers to cancellation of reservation along with guest services booked and/or modification of stay in accommodation. Modification of stay includes, but is not limited to, change of stay dates, change of unit type(downgrade), or change of property.

b. During the summer season, the following cancellation fees will be assessed:

1. For Summer in all hotels: 100% Cancellation fees apply if the cancellation is made 2 days before arrival date.
2. For Summer in all chalets: 20% Cancellation fees apply if the cancellation is made 7 days before arrival date and 100% Cancellation fees apply if the cancellation is made 2 days before arrival date.
3. For Summer Early Bird 7 days Promotion: 100% Cancellation fees apply if the cancellation is made 7 days before arrival date.
4. For Summer Early Bird 30 days Promotion: 100% Cancellation fees apply if the cancellation is made 30 days before arrival date.

c. NISADE x The Luxe Nomad does not accept responsibility for any loss of service or extra fees accrued due to itinerary changes caused by weather, travel restrictions, or for any other reason. All such charges shall be claimed to guest travel insurance.

a. Guest services bookings are not confirmed until a confirmation of services is issued by NISADE.

b. Guest services offering are subject to availability.

c. Full payment is required within 24 hours of the confirmation of guest services. Check-in cannot be completed until all outstanding payments have been settled.

d. Cancellation of guest services:

i. A cancellation is any change(s) to a package item, which is not an upgrade or an addition.

ii. Cancellation fees will be assessed as follows:

   1. For cancellations made 30 days or less prior to check-in, a 100% cancellation fee applies to products or services provided by NISS, Whiteroom Tours, and Multi-Day Tour with SUMMIT Ski School and Guiding.

   2. For cancellations made 17 days or more prior to check-in, an amendment fee of ¥4,000 applies, with potential additional fees. This policy applies to all products except those mentioned in 9d(ii)1.

   3. For cancellations made within 16 days prior to check-in, a 100% cancellation fee applies to all products except those mentioned in 9d(ii)1.

e. Guest services may not be rescheduled due to changes in travel itinerary or if the guest is unable to attend. Guests may be advised to repurchase services upon check-in at the accommodation.

f. Unused services or items are non-refundable.

g. We facilitate the services provided by third-party that are not owned or controlled by us hence offers, prices, and terms and conditions are subject to change at will and without notice depending upon the service provider.

a. NISADE x The Luxe Nomad shall not be held liable for an any loss, damage, delay, consequential loss, injury, or death resulting from force majeure, unavoidable circumstances, or due to any reason not attributable to NISADE x The Luxe Nomad.

b. NISADE x The Luxe Nomad encourages all guests to purchase appropriate travel insurance to provide protection in the case of any of the aforementioned circumstances. We encourage guests to purchase travel insurance at the time of deposit, as payment of the deposit constitutes agreement to NISADE x The Luxe Nomad’s Terms and Conditions.

a. Check-in time is from 15:00; guests who check in after hours will receive instructions from each property.

b. Check-out time is at 10:00.

c. NISADE x The Luxe Nomad does not guarantee early check-ins or late check-outs.

i. In the case of early check-in before 15:00 or late check-out after 10:00:

1. Check-out after 10:00, but before 12:00 will incur an additional charge of ¥15,000.
2. Check-out after 12:00 will incur an additional full night charge.

ii. Early check-ins and late check-outs are subject to availability.

iii. To request an early check-in or late check-out, please check with the reception in- resort.

iv. Arrival after reception hours, a self-check-in procedure will be sent prior to arrival.

d. Should the reservation include a room change, guests are required to pack and vacate the room by 10:00.

e. In compliance with Japanese Hotel Law, all guests must provide their passport details on check-in.

f. NISADE x The Luxe Nomad requires a credit card on check-in to cover any incidental charges.

g. Where the number of guests arriving in a resort is different to information provided by the guest/client, and where this number exceeds the legal maximum capacity of the property, NISADE x The Luxe Nomad is bound by Japanese Law to refuse entry to the accommodation. No refunds will be given in such cases.

a. NISADE x The Luxe Nomad requires guests to provide their arrival and departure information 14 days prior to check-in date.

b. NISADE x The Luxe Nomad requires guests to confirm their preferred bedding configuration (if applicable) 14 days prior to check-in. If no configuration is provided, bedding will be set as Twin bed. Last-minute bedding changes shall be subject to a surcharge.

a. Unless stated otherwise, apartments shall be serviced every second day; mid cleaning shall be done every five nights.

b. Additional housekeeping may be requested but will incur additional fees and is subject to availability.

a. Guests accept responsibility for damage to the property (including apartment common areas), fittings, furniture, keys, and other chattels caused during your occupation, including any consequential losses incurred.

b. NISADE x The Luxe Nomad does not bear any responsibility for guests' personal possessions, including lift passes and hire equipment supplied by us.

c. All properties managed by NISADE x The Luxe Nomad are strictly non-smoking. Guests who smoke will be liable to pay a ¥50,000 fine and additional damage charges may apply.

a. NISADE x The Luxe Nomad disclaims any liability or responsibility in the event of lost luggage being sent to NISADE property, regardless of whether the luggage has been acknowledged as received by the carrier.

a. Parking is limited and available on a first-come, first-serve basis only for 1 car per unit booked. Any additional car may incur an additional charge (of ¥1,000 per car). Guests are advised to inform NISADE x The Luxe Nomad of any parking requirements in advance.

b. In the event that onsite parking is not available, NISADE x The Luxe Nomad may recommend convenient public parking options for our guests to utilize.

c. Parking availability for last-minute bookings and additional guests is subject to availability. Please inquire at reception for more information.